Developing life skills through activity

FREQUENTLY ASKED QUESTIONS

FAQ’s

What aged children do you accept on your holiday clubs?
We accept children aged 4-13 (Reception – Year 8). We are able to accept Reception children aged 4 and 5 for a maximum of 4 hours per day, 9am -1pm (This is due to Ofsted regulations)

Do you accept Childcare Vouchers?
*Coming soon*

Do I need to book in advance?
Yes, as places are limited and, more importantly, we need to organise coach:child ratio’s.

Are last minute bookings available?
Yes, however places at every holiday club places are limited so try to book early to avoid disappointment.

What should the children wear?
Appropriate clothing and footwear for sport. Waterproof, hat and gloves for the cold wet days, a cap and sun cream for the sunny days! (A second pair of trainers for inside if the first get wet)

What is the cancellation policy?
Unfortunately we are unable to offer refunds. In the event of illness or injury credit will be issued.

Do I need to bring a packed lunch?
Yes – A water bottle is a MUST with children needing enough food for 2 snack breaks and lunch. (Please NO sweets or fizzy drinks)

“PLEASE NOTE WE ARE A NUT FREE CLUB” 

What are the your start and finish times?
Standard day: 9am – 4pm
                                         Extended day: 8am – 5pm                                             Reception Child day: 9am – 1pm

Payment?
Full payment must accompany each booking. Your child’s place is not confirmed until full payment has been received.

Are the staff qualified and DBS checked?
Yes, all staff are DBS checked, suitably qualified and experienced.

Do you run the holiday club in the winter months?
Yes, we run in most school holidays. We try to get the children outside when the weather permits. Although we do have a school hall and classrooms available for indoor activities.

Where are your holiday clubs based?
Acomb Primary School, West Bank, York, YO24 4ES

Will there be a first aider on site?
Yes, there is always a paediatric first aider on site at all times.

How do I book my child onto the holiday club?
You can book online by clicking the “Book Now” tab above!

I have more than one child are discounts available?
A 10% sibling discount is available

What is the policy if I am running late to pick up my child?

At present, we don’t believe in charging parents a late pick up fee. Please respect our finish times and collect your child at either 4pm or 5pm depending on your booking. 

 

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Primary School Kids Coached Weekly

of calories burned every lesson by every child

Extra Curricular Clubs Weekly

Years Sports Coaching Experience

Get In Touch

Location: York

Telephone: 07834415943

Email: info@ignitesportscoaching.co.uk